We welcome questions, requests, and bug reports. Replies are sent in order. Because My Context is independently operated, an immediate response may not always be possible.
Language notice: This English version is provided as a translation for convenience. The Japanese version is the official version and prevails if there is any discrepancy.
This is the fastest and most reliable option when you are signed in. The app automatically includes details such as its version and your environment, which helps us investigate problems.
Path: Open ⋯ (Menu) in the top-right → Settings & Support → Feedback & Support
Use email if you cannot sign in or open the app.
When you use AI features such as conversations, organization, or question generation, your text may be sent to Anthropic’s Claude API or Google’s Gemini API for processing. Nothing is sent until you have given explicit consent, and you can withdraw consent at any time in Settings. See Privacy Policy §3.
Other users cannot view it. Cloud data is protected by row-level security and cannot be accessed as another user. The Operator does not read your text for debugging or routine operations.
Open Menu → Privacy, then use the deletion option at the bottom. If the app will not open, contact us by email. See Account Deletion for detailed instructions.
Yes. Open Menu → Your entries to export conversations, journals, and context as Markdown. You can paste the exported text into other AI tools such as ChatGPT or Gemini.
Reading, writing, and exporting your content as Markdown are free. AI conversations, question generation, automatic context organization, and other AI features require Premium. In Japan, the reference price is JPY 1,000 per month or JPY 10,000 per year, tax included; elsewhere, your store shows the applicable local-currency price. First-time users receive a seven-day free trial of all features. The trial itself is free and does not automatically start billing unless you separately subscribe. The official price and currency are the amounts shown by your store before purchase. See Terms of Use, Article 7.
AI can produce inaccurate information. AI output from My Context is not medical, legal, tax, investment, or other professional advice. Consult a qualified professional for important decisions (see Terms of Use, Article 5). Please report concerning responses through Feedback & Support.
My Context uses an email sign-in link (magic link) or a Google account, so there is no password to remember. If an email does not arrive, check your spam folder. If the problem continues, contact us by email.
Use Feedback & Support in the app or send us an email. We read every submission, although we cannot promise an individual reply.
Last updated: July 17, 2026